How Cyberhelix Earns and Keeps Your Trust
Our approach to cybersecurity, compliance awareness, vendor relationships, and business practices, explained plainly so you can evaluate us before you engage.
Cybersecurity Without Fear Tactics
Cyberhelix does not sell cybersecurity through anxiety. Our approach is built on honest risk assessment, practical controls, and clear communication about what threats are real and which are overstated.
Honest Risk Assessment
We tell you what your actual risk exposure is, not what generates the biggest proposal. If your environment is in reasonable shape, we'll say so. If there are gaps, we'll show you exactly where and what it would take to close them.
Controls That Match Real Threats
Cybersecurity recommendations are based on the threat profile of your industry and organization size, not on maximizing billable tools. Endpoint detection, MFA, email cybersecurity, backup validation, and access controls address the majority of real-world incidents for regional businesses.
Documented Everything
Network diagrams, asset inventories, access records, vendor contacts, and configuration documentation are maintained continuously. When your auditor or insurance carrier asks for evidence, you have it.
Frameworks We Work Within
Cyberhelix builds IT and cybersecurity operations around the technical requirements of the frameworks most relevant to our clients.
HIPAA
Access controls, audit logging, encryption, secure email, Business Associate Agreements, and incident response procedures designed for healthcare organizations and their business associates.
HealthcareCMMC Level 1
Basic cyber hygiene controls for Department of Defense contractors handling Federal Contract Information. It covers access control, identification, media protection, and system protection requirements.
Defense ContractorsSOC 2 Readiness
Technical controls aligned with SOC 2 Trust Service Criteria including cybersecurity monitoring, access management, change management, and availability controls for service organizations.
Professional ServicesCyber Insurance
MFA enforcement, endpoint detection, backup validation, patching governance, admin privilege control, and documentation that satisfies requirements from leading cyber insurance underwriters.
All IndustriesNIST CSF
The NIST Cybersecurity Framework provides the operational structure underlying our managed cybersecurity approach: Identify, Protect, Detect, Respond, and Recover.
Framework ReferenceMicrosoft 365 Security
Conditional Access, Defender for Business, identity protection, and secure configuration baselines aligned with Microsoft's cybersecurity recommendations for small and mid-sized organizations.
Cloud CybersecurityAwards & Recognition
Cyberhelix's community standing reflects a decade of doing right by regional businesses.
Want to Know More Before You Engage?
Compliance-sensitive organizations should absolutely vet their IT provider before signing an agreement. We welcome those conversations.
Business Associate Agreements
Cyberhelix will execute a BAA with healthcare organizations and covered entities as required under HIPAA.
Confidentiality
Non-disclosure agreements are available for organizations that require them as part of the engagement process.
Service Level Agreements
Managed IT agreements define response expectations, escalation paths, backup validation cadence, and documentation standards.
Ready to Reduce IT Risk?
Schedule a discovery call. We'll review your environment, identify risk, and map the next best moves.
30 minutes. We review your environment, risks, and questions. No pressure, no obligation.
Not ready to talk yet? Start with the MSP buyer guide or see what managed IT costs.