Website Privacy Policy

This Website Privacy Policy describes how Cyberhelix Technical Solutions LLC ("Cyberhelix," "we," "us," or "our") collects and uses information through this Website and related communications.

This policy applies only to information collected through this Website, online forms, chat interactions, SMS communications, and direct inquiries. It does not modify or replace the terms of any separate service agreements, contracts, or statements of work.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Company name
• Inquiry details
• Appointment scheduling information

Information is collected when you submit forms, request information, schedule consultations, or communicate with us through the Website.

How We Use Information

Information collected through this Website may be used to:

• Respond to inquiries
• Schedule appointments
• Provide service-related communications
• Send SMS messages when you opt in
• Improve Website functionality and communication effectiveness
• Maintain cybersecurity and prevent misuse of our services

SMS Communications

By providing your mobile number and opting in through Website forms or chat interactions, you consent to receive SMS messages from Cyberhelix Technical Solutions LLC related to appointments, service updates, support responses, and business communications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at contact@cyberhelixtech.com.

SMS messages are only sent to users who have provided explicit consent. Cyberhelix Technical Solutions LLC does not send SMS messages using purchased or third-party contact lists.

SMS Consent and Data Sharing

SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with or sold to any third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or share personal information collected through this Website with third parties for marketing purposes.

Information may be shared only as necessary to:

• operate this Website
• deliver requested communications
• schedule services
• comply with legal obligations

Cookies and Tracking Technologies

We may use cookies, analytics tools, tracking pixels, and similar technologies to improve Website performance, understand visitor behavior, and enhance user experience.

These technologies may collect information such as:

• IP address
• browser type
• device characteristics
• pages visited
• time spent on pages
• referring websites

You may disable cookies through your browser settings if preferred.

Data Cybersecurity

Reasonable administrative, technical, and physical safeguards are used to protect information collected through this Website. However, no method of transmission over the Internet is guaranteed to be completely secure.

User Rights and Choices

You may:

• request access to your information
• request corrections
• opt out of SMS communications by replying STOP
• request assistance by replying HELP
• contact us regarding privacy questions at contact@cyberhelixtech.com

Updates to This Policy

Cyberhelix Technical Solutions LLC may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.